The IT Security & Help Desk Support role within the Health Care Services industry is pivotal in ensuring seamless operation and protection of critical information systems. This position is responsible for providing first-line technical support to staff, resolving IT issues promptly to minimize downtime and maintain high-quality service. Additionally, the role involves implementing and monitoring security protocols to safeguard sensitive data and comply with healthcare regulations such as HIPAA. The successful candidate will collaborate closely with IT teams and corporate professionals to identify vulnerabilities and enhance system resilience against cyber threats. Ultimately, this role ensures that technology infrastructure supports the organization's mission to deliver safe, efficient, and secure services.